If you are looking for a call center manager who can handle full profit and loss responsibilities, I could be the person you are looking for.
Is it the hiring manager, company owner, or employer? Answering the Job Description Understand the exact skills and experiences required for the job and address nothing other than that.
Getting a great job starts with a great resume.
Your resume is one of your most important career tools.
Ask them to read through it and point out places where you can cut.
For that reason, personalize your application by describing what makes you motivated or uniquely qualified, and relate your previous experiences back to the job posting.