Track by References You can use this option to track packages based on alternate references other than tracking number such as customer reference numbers, etc.
However, less common formats such as 20 and 22 digits may also exist.
When this happens, you will need to file a claim with FedEx so the company can begin an investigation to either locate the lost parcel or compensate you for its loss.
With this, they only have to use the Ship24 website for all their tracking needs.
FedEx also delivers packages over 68kg but less than 1000kg.
You can then see where it shipped from as well as its final destination.